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Design Thinking Tools for Qualitative Researchers

Posted By Administration, Wednesday, August 17, 2016
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Qualitative research consultants (QRCs) are experts at delivering customer experience-based insight. A sister discipline, Design Thinking (DT) grapples with the conundrum of how to inspire design, stirring the pot enough to generate fresh new approaches. QRCA members Marta Villanueva and Ellen Koronet write that when QRCs integrate DT processes into qualitative research, we reach whole new levels of insight. In their article in the Spring 2016 issue of QRCA VIEWS magazine, Marta and Ellen talked to Ela Ben-Ur, a DT expert and former IDEO team leader, to explain more.

They note that insight and empathy are critical elements of qualitative research and design thinking. The intention of both is to integrate visceral or empathic connections into the process of observing, exploring, coming up with new views, and then taking the next step into designing solutions. This requires tapping into three main modes of expression: Visual, Verbal and Physical.

Read the full article here.

Tags:  design thinking  expression  physical  qrca views  qualitative research  thinking tools  verbal  views article  visual 

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Why you should join our special interest groups

Posted By Administration, Tuesday, August 9, 2016
QRCA Special Interest Groups

QRCA members can join Special Interest Groups (SIGs) that focus on specific qualitative research disciplines. For example, The Social Media Research SIG (SMR SIG) helps QRCA members expand their skills in this new and rapidly changing field. Specific direction of the group will be determined by the members’ interests and skill sets. Potential subject areas include new social media listening platforms, listening case studies, expanding qualitative social media engagement practices, and more.

Learn about other QRCA member benefits here.

Tags:  leadership  qrca  qualitative interest  sigs  special interest groups 

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Exploring whether we need humans to do qualitative research

Posted By Administration, Tuesday, August 9, 2016
Exploring whether we need humans to do qualitative research

In a thought-provoking article published in the QRCA VIEWS magazine, Cynthia W. Jacobs explores whether we still need humans to do qualitative research. There’s a growing focus on “listening” to social media, and – in part forced by the volume of data generated this way – we see automated methods replacing human-powered analysis. There are two questions to consider here. First, who are we hearing and not hearing when we “listen” to social media? Second, what are we missing or misinterpreting when we rely on automated analysis?

The high-volume, free insights generated by social media will go to waste if we don’t use caution in interpretation. Regardless of the tool, it is critical that we don’t rely on the overall summary. Read the article for more details on the role of human-powered analysis vs. automated social listening methods and why the role of the qualitative researcher has a great new importance.

Tags:  analysis  cynthia jacobs  data  human-powered  humans  qrca views  qualitative research  social media 

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Our experts will show you how to create actionable insights in our upcoming QCast

Posted By Administration, Tuesday, August 9, 2016
october 2016 qcast

Join us for the upcoming Qcast: Understanding Critical Tipping Points by Going Deeper Faster: Leveraging Mixed Methods, Digital/Online Technology and Innovative Projectives

This Qcast will be held on Thursday, October 6, 2016 at noon EDT.

Four independent QRCA professional research colleagues with extensive health care experience joined together to conduct an exciting research case study. By extensively layering projectives into both telephone and online methodologies, they demonstrate how they expedited rich, compelling and actionable strategic insights. They illustrate how "tipping points" evolved while physician-patient conversations and patient journeys truly came alive!

» Get more information and register now

» Also, take a look at some past Qcasts here

Tags:  actionable insights  critical tipping points  digital technology  october 2016  online technology  qcast  qrca 

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Calling Intl Friends – We’ve got a scholarship opportunity for you!

Posted By Administration, Wednesday, August 3, 2016
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global outreach scholarship award 2016QRCA recognizes it’s not always a level playing field out there. International qualitative researchers may not have the opportunities within their own countries for professional and personal development they’d ideally like to have.

Each year, through the QRCA Global Outreach Scholarship, one international qualitative researcher is offered the opportunity to experience first-hand QRCA’s unique culture of learning and sharing which facilitates continuing personal and professional development.

The winner will receive free conference registration, up to $1,000 for travel costs, and free membership through 2017.

Please share this information about this opportunity with international colleagues and encourage them to apply by the September 2 deadline!

Read more and apply here.

Tags:  2017 annual conference  application  conference  global  global outreach scholarship  international  outreach  qrca  scholarship 

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