How Qual Can Own Customer Experience
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9/23/2016
When: Friday, September 23, 2016
9:30 AM
Where: 5401 Gamble Drive
St. Louis Park, Minnesota 
United States
Contact: Jay Zaltzman
(818) 752-7210

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During this hands-on workshop, you will learn:

  • How to speak the language of customer experience (VOC and NPS, anyone?)
  • How CX research can open opportunities for new business and enable you to provide greater value to your clients
  • Specific approaches to CX research to add to your arsenal, including customer journey mapping and key touch point research

Cost

Members: $25
Non-members: $30

RSVP

RSVP to Elaine Gingold at elgingold@aol.com.

Sponsored by The Leede Group

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