Susan Abbott, ARC Strategy Ltd / Think Global Qualitative
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Last updated: 12/11/2017
Susan Abbott, ARC Strategy Ltd / Think Global Qualitative
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Profile Link: http://www.qrca.org/member/susanabbott
Professional Information
ARC Strategy Ltd / Think Global Qualitative
President
18 Banff Road
Toronto
Ontario
M4S 2V5  Canada
 [ Map ]
(416) 481-7409 (Phone)
only if we have to (Fax)
Visit Website »
  Discovery driven innovation that builds competitive advantage for clients anywhere there is a human touch-point.
War Games, Co-creation events, Customer Journey Mapping are specialties.

Award winning researcher with a strong global network of collaborators. Author/co-author of two books, including Qual-Online The Essential Guide, and The Innovative Organization.
A leader among her peers, Susan has chaired international conferences, is a frequent speaker, and has twice been elected to serve on the QRCA Board of Directors.
  Business/Industrial, Computer Hardware/Software, Consumer Packaged Goods, CRM/Customer Service, Education, Financial Services/Insurance, Industrial, International research, New Products and Services, Publishing
  Brainstorming/Ideation, Customer Journey Mapping, Design Research, Employee Engagement, Ethnographies, Executive/Professionals Interviewing, Focus Groups, Ideation, In-Depth Interviews, Online Methodologies, Webcam/Telephone Interviewing
  Affluent/Wealthy, B2B, International, Seniors
  Executive
  BA, CMRP, MBA
1+416-625-1285 (Mobile)
  https://www.linkedin.com/in/susanabbott/
Additional Information
  http://www.amazon.com/Qual-Online-Essential-Guide-Researcher-Conducting/dp/1941688268/ref=sr_1_1?ie=UTF8&qid=1417647782&sr=8-1&keywords=qual-online
  Speaker Committee 2014
WWC Conference Vienna Co-Chair 2016
WWC Speaker Chair 2018
  2009-2012 Director
  Canada Chapter 2008 - 2010
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