Susan Abbott, ARC Strategy Ltd / Think Global Qualitative
Last updated: 9/6/2017
Susan Abbott, ARC Strategy Ltd / Think Global Qualitative
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Professional Information
ARC Strategy Ltd / Think Global Qualitative
18 Banff Road
M4S 2V5  Canada
 [ Map ]
(416) 481-7409 (Phone)
only if we have to (Fax)
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  Co-author of Qual-Online: The Essential Guide.
Specialists in customer experience and innovation.
Significant experience also in B2B, employee research / employment branding, financial services, front end of innovation, co-creation.
  Business/Industrial, Computer Hardware/Software, Consumer Packaged Goods, CRM/Customer Service, Education, Financial Services/Insurance, Industrial, International research, New Products and Services, Publishing
  Brainstorming/Ideation, Customer Journey Mapping, Design Research, Employee Engagement, Ethnographies, Executive/Professionals Interviewing, Focus Groups, Ideation, In-Depth Interviews, Online Methodologies, Webcam/Telephone Interviewing
1+416-625-1285 (Mobile)
Additional Information
  Speaker Committee 2014
WWC Conference Vienna Co-Chair 2016
WWC Speaker Chair 2018
  2009-2012 Director
  Canada Chapter 2008 - 2010
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