Susan Abbott, ARC Strategy Ltd / Think Global Qualitative
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Last updated: 9/6/2017
Susan Abbott, ARC Strategy Ltd / Think Global Qualitative
Individual -- Home Chapter: Canada Chapter
  
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Profile Link: http://www.qrca.org/member/susanabbott
Professional Information
ARC Strategy Ltd / Think Global Qualitative
President
18 Banff Road
Toronto
Ontario
M4S 2V5  Canada
 [ Map ]
(416) 481-7409 (Phone)
only if we have to (Fax)
Visit Website »
  Co-author of Qual-Online: The Essential Guide.
Specialists in customer experience and innovation.
Significant experience also in B2B, employee research / employment branding, financial services, front end of innovation, co-creation.
  Business/Industrial, Computer Hardware/Software, Consumer Packaged Goods, CRM/Customer Service, Education, Financial Services/Insurance, Industrial, International research, New Products and Services, Publishing
  Brainstorming/Ideation, Customer Journey Mapping, Design Research, Employee Engagement, Ethnographies, Executive/Professionals Interviewing, Focus Groups, Ideation, In-Depth Interviews, Online Methodologies, Webcam/Telephone Interviewing
  Executive
  BA, CMRP, MBA
1+416-625-1285 (Mobile)
Additional Information
  http://www.amazon.com/Qual-Online-Essential-Guide-Researcher-Conducting/dp/1941688268/ref=sr_1_1?ie=UTF8&qid=1417647782&sr=8-1&keywords=qual-online
  Speaker Committee 2014
WWC Conference Vienna Co-Chair 2016
WWC Speaker Chair 2018
  2009-2012 Director
  Canada Chapter 2008 - 2010
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