Minnesota Chapter: How to be a Fearless Facilitator
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This presentation/workshop, presented by Cyndi Maxey, builds on your existing skills as a professional QRC, and also focuses on new facilitation skills.

When: 4/7/2014
9:45 AM
Where: Focus Market Research
Two Meridian Crossings
Bloomington, Minnesota 
United States
Presenter: Cyndi Maxey
Contact: Elaine Gingold
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This presentation/workshop builds on your existing skills as a professional QRC, and also focuses on new facilitation skills.  You will learn:

  • Sure-fire involvement tools and techniques the facilitator uses
  • How to positively address challenging audiences, preconceptions, attitudes
  • How to elevate your questioning and listening skills in new ways

Topics will include, among others:

  • The Moderator vs. The Facilitator
  • Things Every Great Facilitator Does
  • New Ideas on How to Set up and Monitor an Activity

                  -  Three great facilitation techniques to add to your toolbox

  • The Art of the Question

                  -  How the best facilitators structure questions

  • How to "Go with It" or take what participants give you
  • When participants don't give what a client wants -- how to facilitate presenting "disappointing" outcomes

For the workshop portion, we will experience a live facilitation process, where Cyndi will take us through an abbreviated session focusing on a QRCA member-submitted topic.

All meeting attendees will receive a free copy of Cyndi's newest book "Fearless Facilitation."  (A $30 value, compliments of the MN Chapter.)

About Cyndi:
Cyndi Maxey, CSP, has owned Maxey Creative, Inc  in Chicago, a communications training and consulting firm since 1989.  She is a professional speaker, facilitator, coach, and author of five books on presentations and communications.   

Meeting Details:

    • Date:  Monday, April 7, 2014
    • Time:  9:45: am to 1:00 pm. 
    • Where: Focus Market Research, Two Meridian Crossings, Bloomington, MN  (www.focusmarketresearch.com  for directions)
    • Meeting Fee: $25 Members, $35 Non-members (fee includes lunch)

RSVP Elaine Gingold: elgingold@aol.com  Mail your check (made out to QRCA MN Chapter) to be received no later than Thursday, April 3 to: Elaine Gingold, 253 Willoughby Way West, Minnetonka, MN. 55305

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