Qcast: From Moderating to Facilitating
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This session is for QRCs and others who are interested in learning more about the overlap between moderating and facilitating and how to lead Creative Problem Solving sessions.

When: November 5, 2015
Qcast is 12:00 p.m. EST (GMT -5)
Presenter: Missy Carvin and Karen Lynch

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Title: From Moderating to Facilitating

Have you ever wondered why moderators attend creativity conferences like CPSI, Mindcamp, and Florida Creativity Weekend, year after year? Or questioned what skills a moderator uses that would help them facilitate a brainstorming session for a client? Or maybe you’ve never really thought that brainstorming could be anything more than coming up with a large list of new or improved product ideas?

In this session, you will learn the difference between basic brainstorming and a creative process for problem-solving called CPS (the acronym for Creative Problem Solving). You’ll discover how facilitators use CPS to help clients in various aspects of the research process, from understanding research objectives to debriefing the project’s findings. And you’ll learn how facilitating this problem-solving process could help you move from a discussion leader to a solution driver.

Speakers: Missy Carvin and Karen Lynch

Missy Goldwasser Carvin joined New Directions Consulting, Inc. in 2007. Although she had worked for the firm on a part-time basis for almost 15 years, she had put her BA in theater and history from Hartwick College into service working for Girl Scouts. Now she heads up the creative and online services for New Directions, as well as designing and implementing “traditional” research projects. She has been a leader at CPSI since 2011 and has also presented workshops at Florida Creativity Weekend and Mindcamp. Missy was the QRCA Annual Conference Chair in 2013, is a former C+I SIG leader and was the 2014 recipient of the Maryanne Pflug Spirit Award.

Karen Lynch started her career in 1991, putting her BS in Marketing from Fairfield University into action as she worked for some of the industry’s strongest qualitative consulting firms. Her “upbringing” included RIVA moderator training and participation in CPSI’s Leadership Development Program. Karen launched her own qualitative practice in 2000, now known as Karen Lynch & Associates, and spends her professional time facilitating workshops and moderating group discussions, face-to-face and online. Karen is a CPSI leader and currently serves on the Creative Education Foundation’s Training & Credentialing committee. She’s also a feature editor for QRCA VIEWS magazine.

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