Tom Holman, Customer Focus
My Engagement
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Last updated: 3/29/2018
Tom Holman, Customer Focus
Individual -- Home Chapter: International Chapter
Professional Information
Customer Focus
PO Box 272
3960  Australia
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+61412566425 (Phone)
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  Customer Focus Pty Ltd is a small business with the capability of scaling up to large projects through a strong network of specialists. A broad range of technologies are available to creatively and reliably gain evidence to help guide decision making. Tom Holman has been the owner and principal since 1992 and has worked in a diverse range of situations and projects but specialises in health. Tom enjoys qualitative work to create deep understandings and, as an experienced and adept senior manager, can effectively deliver outcomes in complex and sensitive environments.
  Agriculture, Business/Industrial, CRM/Customer Service, Developing Markets, Education, Environmental, Healthcare/Hospitals, Industrial, International research, New Products and Services, Non-Profit Organizations, Pharmaceuticals/Biotech/Medical Devices, Public affairs (public opinion), Technology, Wellness
  Brand Evaluation, Cognitive Interviews, Concept Development/Testing, Customer Journey Mapping, Design Research, Ethnographies, Executive/Professionals Interviewing, Focus Groups, In-Depth Interviews, Mixed/Hybrid methods/Quali-Quant, Online Communities, Online Methodologies, On-Site/Field Interviewing, Product Development, Quantitative Surveys
  Adults, Children, Fathers, Government, International, LGBTQ, Millennials, Mothers, Non-profits, Parents, Seniors, Teens/Youth
+61412566425 (Mobile)
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